Terms Of Service

Terms & Conditions

These Terms & Conditions (“Terms”) of (a) use of our website www.rushini.in/our applications (collectively “Platform”), or any products or services in connection with the Platform.

These Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Intermediaries guidelines) Rules, 2011 thereunder, as amended from time to time and published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of Rushini Creation marketplace platform – www.rushini.in (hereinafter referred to as “Platform”)

Please read the Terms and the privacy policy of the Company (“Privacy Policy”) with respect to registration with us, the use of the Platform, Services and products carefully before using the Platform, Services or products. In the event of any discrepancy between the Terms and any other policies with respect to the Platform or Services or products, the provisions of the Terms shall prevail.

Your use/access/browsing of the Platform or the Services or products or registration (with or without payment/with or without subscription) through any means shall signify Your acceptance of the Terms and this to be legally bound by the same.

If You do not agree with the Terms or the Privacy Policy, please do not use the Platform or avail the Services or products. Any access to our Services/Platform/products through registrations/subscription is non-transferable.

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as Registered User. The term “rushini”,”We”, “Us”, “Our” shall mean Rushini Creation and its affiliates.

In the event the Terms conflict with any other document / policy / Content on the Platform, the Terms will prevail over them, for the purposes of usage of the Platform. Any express waiver or failure to exercise promptly any right under the Terms will not create a continuing waiver or any expectation of non-enforcement. If you do not agree to be bound by the Terms and the Privacy Policy, you may not use our Platform in any way and should exit immediately.

If any provision of the Terms is held invalid by any law or regulation of any government, or by any court, the parties agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms will remain in full force and effect.

When You use any of the services provided by Us through the Platform, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.

  • You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. The Platform reserves the right to bar any such activity.
  • You shall not attempt to gain unauthorized access to any portion or feature of The Platform, or any other systems or networks connected to The Platform or to any The Platform’s server, computer, network, or to any of the services offered on or through The Platform, by hacking, password “mining” or any other illegitimate means.
  • You shall not probe, scan or test the vulnerability of The Platform or any network connected to The Platform nor breach the security or authentication measures on The Platform or any network connected to The Platform. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to The Platform, or any other customer of The Platform, including any The Platform account not owned by You, to its source, or exploit The Platform or any service or information made available or offered by or through The Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by The Platform.
  • You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of The Platform or The Platform’s systems or networks, or any systems or networks connected to The Platform.
  • You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of The Platform or any transaction being conducted on The Platform, or with any other person’s use of The Platform.
  • You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to The Platform on or through The Platform or any service offered on or through The Platform. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
  • You may not use The Platform or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of The Platform or others.
  • Solely to enable The Platform to use the information You supply us with, so that we are not violating any rights You might have in Your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. The Platform will only use Your Information in accordance with this Terms of Use and The Platform’s Privacy Policy.
  • From time to time, You shall be responsible for providing information relating to the items or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other Users in any manner.
  • You shall not engage in advertising to, or solicitation of, other users of The Platform to buy or sell any products or services, including, but not limited to, products or services related being displayed on The Platform or related to The Platform. You may not transmit any chain letters or unsolicited commercial or junk email to other users via The Platform. It shall be a violation of these Terms of Use to use any information obtained from The Platform in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of The Platform without The Platform’s prior explicit consent. In order to protect our users from such advertising or solicitation, The Platform reserves the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which The Platform deems appropriate in its sole discretion.
  • You understand that The Platform has the right at all times to disclose any information (including the identity of the persons providing information or materials on The Platform) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and You hereby expressly authorize us to) disclose any information about You to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
  • The Platform reserves the right, but has no obligation, to monitor the materials posted on The Platform. The Platform shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of this Terms of Use. Notwithstanding this right of The Platform, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE PLATFORM AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect the views of The Platform. In no event shall The Platform assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on The Platform. You hereby represent and warrant that You have all necessary rights in and to all Content You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.
  • Your correspondence or business dealings with, or participation in promotions of, third party advertisers found on or through The Platform, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such third party advertiser. The Platform shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such third party advertisers on The Platform.
  • It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on The Platform and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You on the public forum due to your use of The Platform, and that the recipient may use such information to harass or injure You. The Platform does not approve of such unauthorized uses but by using The Platform You acknowledge and agree that The Platform is not responsible for the use of any personal information that You publicly disclose or share with others on The Platform. Please carefully select the type of information that You publicly disclose or share with others on The Platform, or from The Platform on other social platforms (eg, but not limited to Facebook).
  • The Platform shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

As a registered seller, you are allowed to list item(s) for sale on the Platform in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on the Platform. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Platform. All listed items must be kept in stock for successful fulfilment of sales. The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Platform. The Platform reserves the right to delete such multiple listings of the same product listed by you in various categories. We may provide you alternation services (limited to alteration of length, alteration of the waist size) for the garments purchased by You from Us. This service shall be free of cost and no amount would be collected from You for such alteration. However, a nominal fee as mentioned by the Platform at the time of creating the alteration request (inclusive of service tax) would be applicable as convenience charge towards pick up and drop of the garments or towards tailor visit (wherever applicable).

You shall indemnify and hold harmless the Platform, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

The Platform is controlled and operated by Rushini Creation and products are sold by respective Sellers. All material on Platform, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on the Platform is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other the Platform or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of Our various Service. However, We reserve the right to use/reproduce any content uploaded by You and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.

The Platform hereby disclaims any guarantee of the accuracy in terms of finish and appearance of the final product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the website may not meet your expectations.

In no event shall the Platform or its owner, affiliates etc be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

    • the use or the inability to use the Services or Products
    • unauthorized access to or alteration of the user’s transmissions or data
    • breach of condition, representations or warranties by the manufacturer of the Products
    • any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service. The Platform shall not be held responsible for non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to The Platform. The User understands and agrees that any material and/or data downloaded at The Platform is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extend that is permissible under law, the Platform’s liability shall be limited to an amount equal to the Products purchased value bought by You. The Platform shall not be liable for any dispute or disagreement between Users

We may use the information it obtains relating to you, including your IP address, name, mailing address, email address and use of the “Products” for our internal business and marketing purposes, and may disclose the information to third parties for such purposes.

We collect user submitted information, such as name and e-mail address, to authenticate users and to send notifications to those users relating to the Products/Services. We also collect other profile data including but not limited to: personal interests, gender, age and occupation. We also log non-personally-identifiable information including IP address, profile information, aggregate user data, and browser type, from Users. This data is used to manage the website, track usage and improve the Services. This non-personally-identifiable information may be shared with third-parties to provide more relevant services and advertisements to members. User IP addresses are recorded for security and monitoring purposes. We may also use a user’s e-mail address to send updates, newsletters or news regarding the Services.

We use cookies to store visitors’ preferences and to record session information, for purposes including ensuring that visitors are not repeatedly offered the same advertisements and to customize newsletter, advertising, and Content based on browser type and user profile information. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Please note that We allow third party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Advertisers’ use of cookies is subject to their own privacy policies, not the Platform’s Privacy Policy.

The Platform welcomes links to this Website. You may establish a hypertext link to Our Website, provided that the link does not state or imply any sponsorship or endorsement of your site by the Platform. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the Platform, including any logos or characters, without the express written consent of the Platform and the owner of the mark or materials. You must not frame or otherwise incorporate into another third-party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on our website without our prior written consent.

We view protection of Your privacy as a very important principle. We understand clearly that you and Your personal identification information is one of our most important assets. We store and process Your Personal Identifiable Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under. Our current Privacy Policy is available at https://www.rushini.com/privacy/ If you object to your Information being transferred or used in this way please do not use the Platform.

The Platform reserves the right to suspend (deactivate) and/or terminate (delete) any user with or without notice at any time in its sole discretion, for any reason or no reason. You agree that, if you are suspended and/or terminated, you will make no further use of the Platform after termination (deletion of profile) or during suspension (deactivation of profile).

The Platform may levy a platform fee for providing access, and on account of Your usage of the Platform, hereinafter referred to as “Platform Handling Fee” or “Platform Fee”, subject to the Terms of Use and the below terms and conditions:

    • The Platform Fee shall be specified on the check-out page on the Platform.
    • The Platform Fee shall be charged on the overall cart value.
    • The Platform reserves the right to modify/waive off the Platform Fee from time to time.
    • The Platform Fee fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws for making payments to the Platform.

All items purchased from the Platform are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

The Platform tries to be as accurate as possible. However, the Platform does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free.

If the Platform comes across any difference in pricing resulting from typographic errors wrt pricing or product information, the Platform shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque.

The Platform reserves the right to cancel any order without any explanation for doing so, under situation where the Platform is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Platform’s policy or order has invalid address/incorrect information or for any other reason. However, the Platform will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:

Mr. Farhan Khan Designation: Customer Support HeadAddress: Kh 356/357, Sultanpur Metro Station, MG Road Delhi, Delhi 110030, IndiaEmail id: hello@rushini.in Phone: 08047167979 Time: Mon-Sat (9 AM – 8 PM)

You agree that any material breach of the Terms will result in irreparable harm to the Platform for which damages would be an inadequate remedy and, therefore, in addition to its rights and remedies otherwise available at law, the Platform will be entitled to equitable relief, including both a preliminary and permanent injunction, if such a breach occurs. You waive any requirement for the posting of a bond or other security if the Platform seeks such an injunction.

We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by The Platform Policies including but not limited to Privacy Policy as amended from time to time.

These Terms shall be governed by and construed in accordance with Indian laws. All disputes under these Terms shall be referred exclusively to courts at New Delhi, India.

These Terms constitute the entire agreement between you and Rushini Creation relating to the subject matter, and cancel and supersede any prior versions of the Terms. You may not assign or otherwise transfer the Terms or any right granted hereunder. You also may be subject to additional terms and conditions that may apply when you use Safalta or third-party products or services.

We make all best endeavours to provide You with a pleasant experience. In the unlikely event that You face any issues, please contact us at contact@rushini.in